Safety, trust & community
Blocking & reporting users
Article
SkillSwap Help Center
This quick visual summary makes each article feel more inviting and easier to scan at a glance.
Updated regularly for the latest SkillSwap experience•Approx. 3–4 min read
Blocking a user
Blocking someone immediately protects your experience. Once blocked, the other user:
- Cannot message you
- Cannot appear in your Matches list
- Cannot send session requests
- Cannot view your profile inside the match system
How to block a user
- Open their profile → click Block
- Or open the chat → options menu → Block user
Unblocking someone
You can unblock a user anytime from your Settings → Blocked users tab.
Reporting a user
Reports allow us to keep SkillSwap respectful and safe. Use the report feature if someone:
- Harasses or bullies you
- Acts inappropriately on video
- Uses offensive or discriminatory language
- Spams or advertises services
- Behaves suspiciously
What happens after reporting
Your report is:
- Private — the user never learns who reported them
- Reviewed by the moderation team
- Evaluated based on severity and repeated behaviour
Actions may include warnings, restrictions, or permanent removal.
When blocking is recommended
- You feel uncomfortable communicating further
- The user ignores boundaries
- You had a negative session experience
- You no longer wish to interact with them
Related articles
GIVE FEEDBACK
Was this article helpful?
We're continuously improving SkillSwap. Your feedback helps us decide which guides to refine or expand next.
More in safety, trust & community
Explore related topics to deepen your understanding of this part of SkillSwap.