Requesting a session
How to send a session request to a tutor or learner.
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The role of the session request
On SkillSwap, sessions always begin with a request. And the rule is simple:
A session request lets you define the skill you want to learn, choose a duration, pick a time, and give the other person everything they need to say yes.
Where you can create a session request
- Inside any chat — open the conversation, press + → Schedule a session.
- From the Calendar page — useful when planning a session from scratch.
The chat flow is the most common: you discuss a topic with someone, agree on a time, and send the request directly from the message input.
What a session request contains
When you open the scheduling form, you’ll fill in:
- Skill — what you want to learn (e.g., English, JavaScript, Piano).
- Duration — 15, 30, 45 or 60 minutes.
- Date & time — automatically translated into both people’s timezones.
Understanding Skill Points (SP)
Each session costs Skill Points depending on duration. Before sending the request, SkillSwap will:
- Show you the exact SP cost
- Ensure you have enough SP available
- Reserve SP temporarily until the tutor accepts
SP are only **deducted** when the tutor accepts. If the request is declined or times out, the reservation returns instantly.
How to send the request (step-by-step)
1 — Open a matched chat
To request a session, you must first be matched. Once matched, open the chat with that person from your Inbox.
2 — Open the scheduling form
Press + inside the message input → Schedule a session.
3 — Fill in the required fields
Choose the skill, duration and time.
4 — Review the SP cost
You’ll see how many SP will be required, and whether your current balance covers it.
5 — Send the request
Once everything looks correct, press Send request. Your partner will receive:
- A message inside the chat
- A notification in their Calendar → Requests tab
What happens after you send it
Your session enters the Requested state.
The tutor now chooses to:
- Accept — the session becomes confirmed
- Decline — the request ends
- Reply in chat — often used to agree on a new time
Tracking your pending requests
Go to the Calendar and open the Requests tab. You’ll see:
- Your outgoing requests
- Incoming requests from others (if you teach)
- Status updates in real time
Cancelling or editing a pending request
If the tutor hasn’t accepted yet, you can open the request and press Cancel. SP reservations return immediately.
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