Community guidelines

Welcome to the SkillSwap community

SkillSwap is a space where people teach, learn and support each other through real 1:1 interactions. These guidelines protect the quality, safety and kindness of the community.

Our core principles

• Respect — treat every person as you want to be treated.
• Clarity — communicate clearly and honestly.
• Kindness — learning is vulnerable; be supportive.
• Fairness — respect time commitments and session agreements.

What’s encouraged

• Friendly, constructive communication
• Giving helpful feedback after sessions
• Showing up on time
• Being patient with different experience levels
• Setting a positive and calm tone in video calls

What’s not allowed

• Harassment, abuse, or rude behaviour
• Discrimination of any kind
• Explicit, sexual or suggestive comments
• Spam, advertising, or selling services
• Recording sessions without full consent
• Sharing or requesting personal sensitive data

Respect for time & boundaries

SkillSwap is built on trust. Please avoid last-minute cancellations, repeated no-shows, or ignoring messages for long periods.

If something goes wrong

• Use the Report button anytime you feel uncomfortable
• Block users who behave inappropriately (see Blocking users)

Thank you for making SkillSwap safe & welcoming

Every kind interaction, every respectful message, and every positive session helps build the community we all want to be part of.